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Our Privacy Policy – What We Collect and Why

When you open an account at batman138 link, we collect only what we need to verify your identity, process your deposits and withdrawals, and keep your account safe.

Account verification kept privatePayment data encrypted end-to-endNo data sharing with advertisers

Explore the Lobby Read FAQ

What Information We Collect and How We Use It

batman138 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

batman138 link collects your name, email, phone number, and proof of identity when you register. We record your deposit and withdrawal transactions through DANA, OVO, GoPay and QRIS to comply with payment regulations and prevent fraud. Your device type, login timestamps, and betting patterns help us

1
detect unusual activity and protect your wallet. We retain this data for as long as your account is active, plus seven years for legal and tax compliance, depending on local law. You can request a copy of your data or ask us to delete it by
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contacting support, and we will respond within 30 days where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Contact Us About Your Privacy

We answer privacy requests and account questions through multiple channels. Reach out via live chat, email, or phone during our support hours, and we will walk you through any privacy concern or…

Live Chat Support Available 24/7 in the lobby. Click the chat icon to ask about data access, deletion requests, or privacy settings on your account.

Email Privacy Team Send privacy requests to [email protected]. Include your account username and the exact data you want to access or remove.

Phone Support Call our team Monday to Sunday, 10am to 10pm Jakarta time. They will verify your identity and process your request same-day.

HOW WE KEEP IT SAFE

Data Security, Cookies, and Account Protection

Your account security is built into every layer of batman138 link. We use 256-bit encryption for all data in transit and at rest.

Encryption Standard

All personal and payment data uses 256-bit SSL encryption. Deposits via DANA, OVO, GoPay and QRIS are tokenized so we never hold raw payment details.

Login Security

New device logins trigger a verification email to your registered address. You must confirm the login attempt before your account is accessible from that device.

Fraud Detection

Our system flags unusual betting patterns, withdrawal amounts and login locations in real-time. Large or sudden changes prompt manual review before funds leave your wallet.

Cookie Policy

Session and preference cookies let us recognize you safely across visits. You can disable non-essential cookies in your browser; login cookies stay active for security.

Data Retention

Account data stays on file for seven years after closure for tax and legal compliance. Betting records are yours to download anytime from your account history.

Incident Response

If we detect a data breach, we notify affected users within 72 hours. Our security team works with local authorities where required by law.

Your Privacy Rights and Data Questions

Players in Bandung and across Indonesia ask us the same privacy questions. We have compiled the answers below so you know exactly how your data moves, who can see it, and what rights you have under local law.

Yes. Open your account settings, go to Privacy and Data, and select Download My Data. We compile your profile, betting history, deposit and withdrawal records, and email it to you within 72 hours as a secure PDF.

No. We never sell or share your personal data with advertisers, marketing partners or third parties. We only share details with payment processors and regulators where local law requires it, and only the minimum data they need.

Your account data stays encrypted on our servers for seven years for tax and compliance reasons, where local law permits. You can request permanent deletion after that period, and we will remove it within 30 days.

Go to Account Settings and select Edit Profile. You can update your email, phone number and address directly. Changes take effect immediately. Contact support if you need to change your legal name or identity document.

Completely private. Your betting history, wallet balance and transaction records are visible only to you and our support team when you contact us. No other player can see your account activity.

We use session cookies to keep you logged in securely, preference cookies to remember your language and theme, and analytics cookies to understand how you use the lobby. You can disable analytics cookies in your browser settings anytime.

We verify your identity using your registered email, phone number, and proof of identity document. If you lose email access, we can use your phone or registered DANA, OVO, GoPay or QRIS account to confirm ownership and reset your login.

Our Privacy Policy – What We Collect and Why

How to Contact Us About Your Privacy

Data Security, Cookies, and Account Protection

Encryption Standard

Login Security

Fraud Detection

Cookie Policy

Data Retention

Incident Response

Your Privacy Rights and Data Questions

01 Can I download a copy of all my personal data?

02 Do you share my information with other companies?

03 What happens to my data if I close my account?

04 How do I update or correct my personal information?

05 Are my betting records private from other players?

06 What cookies does batman138 link use?

07 If I lose access to my account, how do you verify I am the real owner?

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